Rocky Mountain ATV/MC gives GREAT service
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  1. #1
    Senior Member flingwing1969's Avatar
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    Apr 2012
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    I placed an order for some items from Rocky Mountain and wanted to get over $100 to get free shipping. I have 400 miles on my new T-Dub and figured I should change to an o-ring chain but guess what, they didn't carry a 428 chain in any length. Otherwise, the order was perfect and the prices were certainly competitive and I gave them a good review on BizRate, noting the absence of 428 chains in their inventory, figuring "Well, that's it." Today I got this message from Rocky Mountain:



    Dear Thomas,



    I’m contacting you regarding the comment that was made while taking the BizRate survey on our website. I’d like to thank you for your input as it’s great to receive feedback from our customers! I also wanted to follow up with you. Thank you for making us aware that we did not carry 428 O-ring chains. I forwarded this information to our Purchasing Department and they’ve since added DID 428 VX X-Ring Chains to our inventory! As soon as we have an image available and this item in stock, you’ll see it listed on our website! Please let me know if you have any questions regarding this or if I can further assist you!



    Regards,

    Rachelle Gardiner | Assistant Project Manager - Rocky Mountain ATV/MC

    Toll free: 1.800.721.8253 fax: 1.801.465.8447 address: 1551 American Way, Payson, UT 84651 websites: www.rockymountainatvmc.com

  2. #2
    Senior Member admiral's Avatar
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    I've dealt with Rocky mountain ATV before and had a good experience and wouldn't hesitate to order something from them again. It's nice to see they actually read their customer survey's, and a bonus they took action. Thanks for the heads up, when I replace my chain I'll certainly look them up.
    Hidden Content A ride in the woods helps me relax and release tension. The fact I'm dragging a body should be entirely irrelevant?

  3. #3
    Senior Member Loppy's Avatar
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    Aug 2012
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    Used em many times back in my "quad daze" a few years ago. Not only did they have the best price on Maxxis Big Horn's, but their service was great, fast shipping too. Great folks.
    Those who forge their swords into plows, will plow for those who do not.

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  5. #4
    Senior Member Ayers Garage's Avatar
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    Jun 2012
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    I've ordered from Rocky Mountain for many years on various bikes I've restored or repaired for people. Never had a lick of trouble from them on anything. Heck, I ordered from them this morning already.



    Another damn good place is Dennis Kirk.

  6. #5
    Senior Member evan's Avatar
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    Aug 2011
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    Yep, have ordered from Rocky mountain and dennis kirk, both good places.
    Mike Carter. Woodland, California (NorCal). '89 Tw200 (Black Widow Edition). Blood red Jimbo shield, Cycleracks, Nuvi 500 GPS, Kolpin fuel pack jr., D shield bark busters, 55t rear sprocket, Golden boy front tire, Ricochet shield.

  7. #6
    Senior Member B-dub's Avatar
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    Jul 2011
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    I've also had good service from Rocky Mountain. Lots of OEM parts for our TW's are in stock and go out quickly.
    My handle is B-dub, I ride a T-dub, and drive a V-dub.

  8. #7
    Senior Member gfletcb's Avatar
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    Jun 2011
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    The bighorn 2s on my and my wifes quads came from there, and a few friends too. Good outfit

  9. #8
    Senior Member Point37's Avatar
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    just in case anyone needs to buy anything...


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