Motorcycle Superstore reimbursement question
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  1. #1
    Senior Member dhoenisch's Avatar
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    Chicagoland, IL
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    I'm sure many of you have purchased from Motorcycle Superstore. I returned an item to them and they received it on May 31st. I haven't been reimbursed yet. I was just wondering how many of you have returned items, and how long I should expect to wait for the reimbursement. The person via live chat was not helpful and gave me just generic answers.



    Thanks,

    Dan
    2009 Yamaha TW200

    1996 Yamaha Virago 1100

  2. #2
    Senior Member Gerry's Avatar
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    Dan, I have used Motorcycle Superstore alot and find them "Top Notch". At 62 I have purchase LOTS of stuff. These folks will take care of you, but when you give someone your money, sometimes with an unexpect 'glitch' you just have to be patient. These guys and Stadium Yamaha in Texas are "my" vendors of choice. Gerry



    Take care my Friend.........

  3. #3
    Senior Member Rainman's Avatar
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    Motorcycle Superstore has been great to me. I had an ordering mistake (my fault) and I called them up and it was solved.
    If you can't find it, grind it

    1990 TW200

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  5. #4
    Senior Member dhoenisch's Avatar
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    I hope I didn't come off sounding like I was bashing Motorcycle Superstore. In fact, I really do like them. They have great prices and ship fast. I just never had to return anything to them before. Maybe the person I was chatting with had a rough day and didn't want to answer me over and above the generic answers. I also know to be patient for my reimbursement, I just wondered how long you all waited. I want to order a couple of things before my camping trip in less than two weeks, but I can't afford it without that reimbursement is all.



    Thanks guys,

    Dan
    2009 Yamaha TW200

    1996 Yamaha Virago 1100

  6. #5
    Senior Member Rainman's Avatar
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    Maybe is not Motorcycle Superstore, rather your credit card company? Nah, it didn't seem like you were bashing them.
    If you can't find it, grind it

    1990 TW200

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