Couldn't disagree more, JMO
Originally Posted by PlacerLode
That piece of sheet metal on the TW that the CR attaches to on the frame is not the fault of the CR, it's the TW. I did replace and beef up that on both TW's. Have you seen the loaded up cycle rack on our bikes when we go TW camping for 3-4 days at a time? On their web site is a pic of me and my 2001 TW by the river on one of our Around the Olympic Mts. trips.
Warranty speaks for it's self.
Cycle Rack Warranty,
All our products are 100% made in the USA.
If the rack is ever broken for any reason
, we will replace it for
, you just pay the shipping.Never a question if you are the original owner or not, A STANDUP COMPANY FOR SURE.
|Happy Trails Products Warranty
- We warrant products we manufacture to be free from defects in materials and workmanship for one year from the date of purchase.
- During the one year period, Happy Trails will at its sole option, repair or replace any components which fail due to defects in materials and workmanship in normal use. Repairs or replacement will be at no charge to the customer. Freight will be prepaid by Happy Trails for USA customers only. In certain cases, return of the product for inspection, repair, and/or replacement may be necessary. This warranty does not cover damage caused by crashes, abuse, unreasonable wear and tear, or improper installation.
- The warranty is intended for the original purchaser only. Proof of purchase will be needed to submit an item for warranty consideration. Happy Trails will consider items for warranty repair that are over a year if they fit the criteria above.
- To begin a warranty claim, please contact us by sending an email to [email protected].