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I've always tried to support my local dealer.
I do my own oil changes, battery maintenance and brake pads, but other than that I buy parts and get service done at my dealer.

HOWEVER,
I bought a new battery from my dealer in March.
It's toast already. He sold me a Bikemaster lead/acid which I understand is a POS.

I had to call the dealer, order a battery, wait a week, take out mine, drive 60 miles to exchange for the new one, add acid, charge, then reinstall the new.
$61 for a battery that lasted 8 months.

I just ordered from Amazon, a Yuasa, $38 total, no tax, free shipping, and a brown truck will deliver the battery to my home in 3 days. Plus I will still have my old battery which I can turn in for $9.

I understand that dealers have to make a profit, but he's becoming unaffordable.
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Stick to the basics with the dealer purchases as they are always high priced and a rip off. If you can use the search function here on this forum I bet you would find some juicy info on which batteries are available for your tdub and where to buy them. I read they have batteries now that don't need acid.
 

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I buy my parts from San Jose Yamaha over their website. Their prices are competitive even with the 8.5% sales tax if I go there to pick up avoiding S&H.

What I find strange is their internet prices are less than their walk in prices. Maybe that has changed in that I haven't bought anything in a while but if they had it on the shelf I would often get an email stating my order was ready and to come pick it up on the same day I placed it. Why would it be less ordering via the internet vs. walking in?
 

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It's a 150 mile round trip to my local dealer, I don't buy anything from them. I do all my own wrenching, I don't trust any one else to work on my bike. I get what I need off the web and the brown truck delivers it. I plan ahead and keep common gaskets, seals, brake pads, tires-tubes, filters, cables, oil and the like on hand. I live in the sticks and have to depend on my self to keep my bike rolling, thank God the TW is a simple machine. IF I had a dealer close I'd do what I could to support them, I do think it's good to do that when possible.
 

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It's a 150 mile round trip to my local dealer, I don't buy anything from them. I do all my own wrenching, I don't trust any one else to work on my bike. I get what I need off the web and the brown truck delivers it. I plan ahead and keep common gaskets, seals, brake pads, tires-tubes, filters, oil and the like on hand. I live in the sticks and have to depend on my self to keep my bike rolling, thank God the TW is a simple machine. IF I had a dealer close I'd do what I could to support them, I do think it's good to do that when possible.
I suck on the whole "Plan ahead" part as far as having parts/supplies already on hand (except oil).:p I do plan ahead when I'm about to perform some maintenance or part replacement by ordering the stuff I need from Procycle ahead of time. That part I'm good at. I hate having the TW sit with parts removed waiting for other parts to come in.

I agree with r80rt 100%, ++++ on the TW being simple to work on.
 

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It's a 150 mile round trip to my local dealer, I don't buy anything from them. I do all my own wrenching, I don't trust any one else to work on my bike. I get what I need off the web and the brown truck delivers it. I plan ahead and keep common gaskets, seals, brake pads, tires-tubes, filters, oil and the like on hand. I live in the sticks and have to depend on my self to keep my bike rolling, thank God the TW is a simple machine. IF I had a dealer close I'd do what I could to support them, I do think it's good to do that when possible.
Experienced this firsthand. Was riding the Busa through the Ozarks last summer and dropped it turning around in the street (not used to these hills!!) Noticed a hairline crack on the clutch lever, could not find one dealership within a couple hour's ride, and that includes the one off of 44 in Missouri!!! Luckily the lever held til I got back home, drove ten minutes to the one in Joliet and viola! Now I keep spares!!! I greatly admire your preparation!!

-THE MENACE
 

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I find it hard to even try supporting my local dealer. I get the distinct impression that when ever I walk into the store the counter guy wants to hand me their electric bill or at least attach it to my order. Without exaggerating I can order OEM parts on line from far off states, pay the shipping and still save 30-50%. Most brick and mortar dealerships need a serious "Attitude Adjustment" and that includes the one I worked for. I frankly don't give a damn if their lights stay on or not.

I need some parts for my Polaris RZR right now and a simple little electrical sending unit that activates my 4 wheel drive could not cost over $15 to make is listed for $159. It is not just the dealers but the companies themselves tend to want to price themselves right out of business. Our new Toyota vehicles came with free customer care plans for the first 2 years or 24,000 miles. This included oil and filter change along with all fluids checked and topped off and tire rotation plus an all points inspection. After our plans ran out I learned this service would cost us $154 each time. I bought a case of oil filters, few cases of oil and I can do the rest myself for the next 2 years for far less than $154.

GaryL
 

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Experienced this firsthand. Was riding the Busa through the Ozarks last summer and dropped it turning around in the street (not used to these hills!!) Noticed a hairline crack on the clutch lever, could not find one dealership within a couple hour's ride, and that includes the one off of 44 in Missouri!!! Luckily the lever held til I got back home, drove ten minutes to the one in Joliet and viola! Now I keep spares!!! I greatly admire your preparation!!

-THE MENACE
Hehe, living in the Ozarks taught me to keep spare levers in the saddlebags, and a spare clutch cable on some rides. It's a long way for help around here!:D
 

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I need some parts for my Polaris RZR right now and a simple little electrical sending unit that activates my 4 wheel drive could not cost over $15 to make is listed for $159.
GaryL
I feel your pain!

Yamaha tried to charge me $9 each for the valve cover o-rings but I found a place that sold the exact same thing for 26 cents.
 

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I bought my TW new from my local Yamaha dealer (about 20 minutes away). I've bought stuff like tiedowns, tires, three helmets, oil, heated clothing, etc. from him. I bought a replacement battery, chains, sprockets, windshield, most of my other clothing, and most everything else from the Internet. What few Yamaha parts I've needed I bought from the dealer. He is very friendly and very quick to get stuff in and gives me a good deal on bigger ticket items like tires and helmets. I'm glad I have this resource nearby. I take his advice sometimes but not always!:p

But there are times when he does not stock what I want, and I don't feel bad about using the internet for those items. I'd guess dollarwise I use him for more than 60% of my purchases.
 

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I use the local place for smaller stuff. Big ticket items (aluminum ramp) I go with the internet. I've known the owner for years and great with advice and we talk about new riding areas all the time. Need to spend money with him to help keep em around. Had a dead battery that I discovered the Friday night before a planned weekend ride and sure enough he had it in stock. The next weekend the battery was dead again and after checking over bike found that my gps charger killed it (and first battery). Called and no problem, another one no charge.
 

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Supporting a dealer who is supportive of us is a good thing and I wish we had one here who followed along those lines. I find it a rather odd business concept when the attitude goes from selling you a machine at a fair market price and then beating you to death the entire time you own it and need any parts or service. Some dealerships have received the memo that they are not the only game in town with the internet being in all our homes while others have not got it yet. Consider yourself fortunate!

GaryL
 

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I find it a rather odd business concept when the attitude goes from selling you a machine at a fair market price and then beating you to death the entire time you own it and need any parts or service.
Garyl

I totally agree!!!!!
 

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Well I don't have to worry about it cause are dealer shut down years ago,we used to have the big 4 here now all that is left is a kawasaki, they can get me some parts but it's way cheaper to go on line. There is a yamaha dealer 60mi away that I sometimes use for the factory parts and he is close to the internet prices so I will buy from him when possible. I think supporting a dealer totally depends on your experience there,if they are friendly and helpful with good prices then by all means use them, that goes for all types of businesses, I will always try local first before I buy from out of the area. I own my own small business in my town so I try to keep my dollars local.
 
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Back in the mid 90s we had a Polaris ATV dealer here that I loved. Between me, my brother and other pals we probably bought over a dozen machines from him because he was always more than fair.

A point in fact from him. The early Sportsman 500 models had a fairly common issue with the universal joints on the axles going bad. Polaris charged around $60 for a pair of U joints and they were the same junk that went bad way too soon. Our dealer did some cross referencing work with the local NAPA auto parts store and found us much better U joints that fit perfect for around $6 each. He would send us over to NAPA with the part number and they were pretty easy to install. He also hooked up with a local Amsoil dealer and found out which Amsoil lubricants matched what Polaris fluids we could use. Again, instead of paying $12/quart for the oil marked Pure Polaris he had the Amsoil lubricants at close to half the price.

We hated to see his doors close when he got very ill and the family sold the buildings but not the business so Polaris was all done in our town. I think we all can appreciate a dealer who shoots straight but they are tough to find. I left the shop that I ran because the owner was anything but fair and it was nearly impossible to get repeat business coming through the doors so we could sell multiple machines to the same guy or his friends or family.

GaryL
 

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I try to support the local dude,but,when he is charging nearly $13.00 a quart for Amsoil,it's time to find another route.
 

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I would only support them if they are worth being supported. I'm not rich and if I can save a lot by ordering off the internet then I will. Also the closest dealer for me now is 4 towns away so I don't consider that local. I do have a Specialized mountain bike dealer in my town and the guy is a good friend that I ride with and also Kayak with. He sells me bikes for less than retail so I don't even price anywhere else in a case like that.
 

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I've always tried to support my local dealer.
I do my own oil changes, battery maintenance and brake pads, but other than that I buy parts and get service done at my dealer.

HOWEVER,
I bought a new battery from my dealer in March.
It's toast already. He sold me a Bikemaster lead/acid which I understand is a POS.

I had to call the dealer, order a battery, wait a week, take out mine, drive 60 miles to exchange for the new one, add acid, charge, then reinstall the new.
$61 for a battery that lasted 8 months.

I just ordered from Amazon, a Yuasa, $38 total, no tax, free shipping, and a brown truck will deliver the battery to my home in 3 days. Plus I will still have my old battery which I can turn in for $9.

I understand that dealers have to make a profit, but he's becoming unaffordable.
Comments?
If I didn't support my locals period I'd be out of business since the locals support me! That said, they did not get their nickname the "Stealership" for nothing, most of them are corporate owned so I don't feel that bad anymore, Now its me, the web, flea bay and Wal-Mart:p
 

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I just bought two 2013 from my local dealer after doing a little negotiating. I will still go to them when affordable to me. Otherwise I will do it my self. As I see it its just business.
 
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